Refund & Cancellation Policy

Refund Policy

At Bizkro.com, we strive to provide the highest quality services to our clients. However, if you are not satisfied with our services, we offer a transparent refund policy:

  1. Mentorship Program:

    • Initial Consultation: Fees for the initial consultation are non-refundable.
    • Monthly Subscription: If you are not satisfied with our Mentorship Program, you may request a refund within the first 14 days of your subscription. After 14 days, no refunds will be issued.
  2. Done-For-You Growth Service:

    • Initial Assessment: Fees for the initial assessment are non-refundable.
    • Service Packages: For our growth service packages, you may request a refund within 30 days of purchase if you are not satisfied with the results. Refunds will be prorated based on the services rendered.

Cancellation Policy

We understand that circumstances may change, and you may need to cancel our services. Our cancellation policy is as follows:

  1. Mentorship Program:

    • Monthly Subscription: You can cancel your subscription at any time. Cancellation will take effect at the end of the current billing cycle, and no further charges will be applied. No refunds will be issued for the remaining period of the subscription.
  2. Done-For-You Growth Service:

    • Service Packages: You can cancel your service package at any time by providing written notice. If you cancel before the completion of the package, a prorated refund will be issued based on the services rendered up to the cancellation date.

How to Request a Refund or Cancellation

To request a refund or cancellation, please contact our customer support team at [email protected] with your order details and a brief explanation of your request. We aim to process all requests within 7 business days.